Shipping & Delivery Policy

Customer must update complete address while placing order, to include:

• Name
• Email ID
• Mobile Number
• House Number
• Locality
• City
• State
• Pin Code
• Or any other details that are asked on the website, specially for overseas customers.

Kindly double check your pin-code and mobile number before you complete your order.

Order Dispatch:

• If product is in stock- It will be dispatched within 3 working days.
• If product is not in stock – It will be dispatched within 10 working days.
• Either way we will keep you informed.
• Our courier partners will be able to deliver the shipment to you between Monday to Saturday: 9am to 7pm, (exclude public holidays).
• Delivery time is subject to factors beyond our control like strike, weather disturbances, natural calamity etc.
• As soon as your package is dispatched, we will update you your order tracking details.

Note: Free shipping policy will apply only if specified.

PS: For more details, please contact us at contact@olive-ranch.com

Humble Submission

We are endeavouring to build a world-class institution and in sync we are trying our best to keep it up to the expectations of our customers, and channel partners worldwide. We aspire to do / make everything as per global best practices. However, as a startup we are bound to need to improve all the time and for that we will need your support and feedback, please write to us at contact@olive-ranch.com and we will do our best to live up to your expectations.

Changes to Shipping & Delivery Policy:

We may change / upgrade Shipping & Delivery Policy at any time for operational, legal, or regulatory reasons. The revised Shipping & Delivery Policy shall be made available on the website. You are requested to regularly visit the website to view the most current policy. Your continued use of the website, following such changes, will constitute your acceptance of those changes.

Disputes / Jurisdiction

This Shipping & Delivery Policy shall be construed and governed by the laws of India. You agree that the courts in Kapurthala, Punjab, India shall have exclusive jurisdiction over such disputes. Kapurthala is district of Punjab, India, all disputes / differences / controversies of whatever nature, the place of arbitration shall be Kapurthala only. In all cases where “Court” has jurisdiction to entertain, try and dispose of matters governed by and/arising under or taken under any provision shall take/institute such proceedings in an appropriate Court in Kapurthala only. All disputes, differences and controversies shall be filed in and settled exclusively by the Courts in Kapurthala alone.

Contact Us

If you have any questions or concerns or grievances regarding Shipping & Delivery Policy, you can reach out to our appointed grievance redressal officer via email at contact@olive-ranch.com or +91-9643960001

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